The success of Kenyon College depends upon the quality of the relationships between Kenyon College, our employees, our students, their parents, alumni(ae), our suppliers, the general public and others. Our customers' impression of Kenyon College and their interest and willingness to obtain services from us is greatly formed by the people who serve them. In a sense, regardless of your position, you are an ambassador for Kenyon College. The more goodwill you promote, the more our customers will respect and appreciate you and the unique educational experience that Kenyon College provides.
Here are several things you can do to help give customers a good impression of Kenyon College:
1. Act competently and deal with customers in a courteous and respectful manner.
2. Communicate pleasantly and respectfully with other employees at all times.
3. Follow up on calls and questions promptly, provide businesslike replies to inquiries and requests, and perform all duties in an orderly manner.
4. Take great pride in your work and enjoy doing your very best.
These are the building blocks for your and Kenyon College's continued success. Thank you for adding your support.