Student Telephone Services and Policies
Residence Hall Telephone Facilities
A telephone and voice mailbox are supplied to every student residence hall room and are shared by the occupants of the room. Students are welcome to use their own telephones if they so desire. Off-campus callers to residence hall phones may dial the phone number directly (740)427-####) without having to go through the campus switchboard. On?campus callers may simply dial the four-digit PBX phone number.
Long Distance Calls
Kenyon does not offer telephone long distance services to students. Below are list the options for making long distance calls from your room.
* You can purchase a cell phone if you don=t already have one. Verizon has the strongest signal in this area, with a tower installed nearby.
* You can purchase a pre-paid phone calling card through one of the major phone service providers. The Kenyon Bookstore also has $5 & $10 pre-paid cards.
* You can call 800 numbers from your room phone by dialing 9, then 1 before the 800 number.
* You can make collect calls. You are able to accept collect calls, although you should not do so unless it is an emergency. A $10.00 handling fee will be charged for every collect call accepted, in addition to the more expensive collect call fees.
Cell Phone Service
Verizon recently erected a tower near Gambier, with a greatly improved signal. Cingular/AT&T has also erected an antenna on top of the Gambier water tower, with significantly improved reception. Students must negotiate individual contracts with these companies.
Voice Mail Service
Kenyon's free voice mail service allows callers to leave a message when students are unable to answer their phone or when their line is busy, which is a distinct advantage over an answering machine. Most faculty and administrative offices, as well as the majority of students, use the campus voice mail system. Students can access voice mail messages remotely from anywhere on or off campus by calling the Voice Message Center at (740)427-7000 (dial only 7000 if on campus) and entering their 4-digit PBX phone number and voice mail password
POLICIES FOR TELEPHONE USE
All students are responsible for the telephone and voice mail in their room or suite. There is one telephone and one voice mailbox in every residence hall room or suite. Students are responsible for all calls accepted or performed during the time they reside in that residence.
* Students may use their own telephone brought from home, but they are responsible for any repairs that are needed. Kenyon phone technicians do not test, repair or replace personally-owned telephones.
* Students may use their own answering machine. However, they must re-program it to answer on the second ring. Kenyon's voice mail answers on the fourth ring.
* Students may use a cell phone, calling card, credit card, an 800 number, or a collect call to call home or elsewhere.
* In case of an emergency, students should dial 9+9+1+1. (The first 9 connects to an off-campus phone line in order to connect to 911).
* Students are responsible for any damage done to any telephone equipment beyond normal usage, in accordance with the College's established damage policies.
* Students should not accept collect calls unless it is an emergency. A $10.00 handling fee will be charged for every collect call accepted, in addition to the higher collect call fees.
* All student, faculty, administration and staff phone numbers are accessible through the Search capabilities of the online Kenyon Phonebook, whose homepage is found at http://www.kenyon.edu/phonebook.xml. Telephone information and instructions for using the telephone system are also available there.
* All repair problems should be reported to Bev Actis, Telecommunications Coordinator, at pbx 5703 or actisb@kenyon.edu. This includes problems with the phone equipment, static on the phone line, phone jacks that are broken, etc.